What They Say About SMILE


Sunrise continues to evolve in our approach to providing personalized care, including through the use of technologies that help enhance the overall customer experience. SMILE has allowed us even more opportunity to tap into data, learn from those insights, and adjust our programming to best meet the unique needs and interests of each of our residents.
Rita Altman
Senior Vice President of Memory Care and Program Services for Sunrise Senior Living


With SMILE we see what a resident may prefer and identify wellness areas that would be beneficial to encourage participation in as we support aspirational aging. The added bonus is that we are paper free with quick access to resident preferences and trends.
Alicia Fenstermacher, MSW/LSW, NHA, CDP
Vice President of Purposeful Living for Presbyterian Senior Living
What They Say About SMILE
Family Members
“I think this is such a great idea for keeping family informed. Thank you so much this means a lot to me to be able to see how happy she is.”
“SMILE is easy to use. I love seeing pictures of mom participating in activities. It’s simple to add my favorite pictures of mom to the Memorable Moments page – so staff can know more about her.”
“I love SMILE for the simple reason I can look at one person at a time, and see what they have been involved in. When family members ask if they have been participating in the program or have been passive, we can tell them what they have refused, or participated during the events, and how many events their loved one have attended”
Penny R.
Activities Director
“The SMILE program allows family members to provide us with information we otherwise might not know about our tenants. Like what Dad always wanted to do, where he wanted to go, what his favorite thing to do was. This is easily shared via Smile under the life story section which any family member can contribute to. Sharing information via Smile makes it easier to make Dreams happen!”
Melissa K
Life Enrichment Coordinator
“Between my teaching years and activity years I have never worked with such a great program and your help makes it even better!”
Connie H.
Program Director
“There is no doubt that our residents have benefited greatly from our utilization of the SMILE program and we look forward to continuing those benefits in the future.”
Property Manager
“I love creating calendars with your system. The interface is very intuitive and user-friendly, much simpler than our old system. Thanks and keep up the good work!”
Activity and Volunteer Coordinator
“It is great. It helped me plan more balanced programming for our residents.”
Live Enrichment Coordinator

SMILE moments
These “SMILE moments” are all from families, in response to a message and/or photo the community sent them in Smile.
- "Thank you for sending this photo! It makes me happy to see my mom having fun with the music. 😊"
- "This is a neat program. Thank you for sharing. Dad looks happy!!"
- "She looks beautiful! And doing her favorite thing...reading. ❤️ Thank you for sharing. Love you, Gram!"
- "So glad to see she is reading and smiling! Love you Mom!"
- "Thanks for posting, it is a really nice photo of Mother!"



